Shipping Policy
- All Trak Racer orders are shipped by the fastest and safest method. Please allow between 5-10 business days for delivery. Shipping charges will vary depending on the size of your order and your shipping destination. Please advise your phone number at checkout so we can get in touch with you if there is any problem.
- Please make sure someone will be available to receive your order, otherwise, your package may be diverted to your local post office or to your local shipping depot. We recommend all deliveries are sent to a business address to avoid any re-delivery charges.
- Trak Racer will ship to confirmed addresses only.
- If an item runs out of stock before your order is processed, a refund will be offered via the same means as your original payment.
- Order Estimated Time of Arrival (ETA) - where an item is out of stock, we will endeavour to provide an approximate ETA. ETA's should be used as a guide only, as it is an estimate and this timeline can be impacted by unforeseen factors due to the nature of international supply chains. We will advise if there are significant changes to any previous stated ETA and work with you accordingly.
- The buyer is responsible for any destination import tax/charges (if applicable).
Our Returns Policy
We want you to be completely happy with your Trak Racer product. If something is not quite right, then get in contact with us and we will sort it out for you. If you are not completely happy with your purchase you can return it to us provided the following conditions are met:
